Published on 14th March 2020 by speedfood.com.au

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How Speed Food Takes Ultimate Care Of Their Customers During The Pandemic.
The ongoing pandemic has been very challenging for a lot of businesses and also have opened doors to increase customer satisfaction and safety. The Hospitality sector has been hit really hard and restaurants and cafes have been forced to cut down their staff, close their operations, and some live just on takeaway only. Restaurant owners and managers have adapted their operations and added extra layers of safety measurements. Speed Food has updated its policies and is taking the utmost care of its customers. Following are the ways how have we updated our policies and norms.
 
1. Zero Contact Delivery
The outbreak of COVID-19 was unseen and thus, we have altered our way of operation in order to increase the safety of everyone using Speedfood.

The Government of Australia has recommended all the restaurants and couriers to follow the zero-contact delivery system. Being safety our top priority, we want to ensure our Speedfood community that we follow no-contact delivery across all our orders. Important notice to all of you reading is the health authorities have confirmed that there is no evidence to suggest COVID-19 is transmitted via food.
2. Delivering at Your Chosen Spot
Although we follow zero contact delivery but to add more to your safety, we have applied delivery at your chosen spot. You can add Contact-free delivery and mention the spot where you would like your delivery to be kept in the notes section of our app.
3. Using Online Payments 
Throwing light to the pandemic we recommend our customers to choose online modes of payment so that there are no worries of change and customers can easily pay sitting on their couch. You can pay via your Card or PayPal or i-Pay Wallet (link I-Pay wallet) i-pay wallet is also offering exciting cashback and loyalty to their customers, download the app to check it out. i-Pay is revolutionising the digital payment process in our country and with 128-bit encryption providing complete safety to our transactions.
4. The Covid Safe App 
“The COVID Safe app is part of our work to slow the spread of COVID-19. COVIDSafe supports the current manual process of finding people who have been in close contact with someone with COVID-19.” As per our Government, The COVIDSafe App helps you find people who have been in close contact with someone with COVID-19. You can protect yourself, your family and friends and contribute towards saving the lives of Australians. You can download the app from the Playstore or Appstore and in case you want to know more about the app, you can find it here
5. Updating Overselves Regularly
Keeping in mind the current situation, we are updating ourselves regularly and bringing more and more layers of customer safety. We are always ready to take due action on the given situation towards customer welfare.
6. Keeping In touch With Officials
We are in constant touch with the government of Australia and a team of doctors to be updated with the situation. The pandemic has created a lot of ups and downs for a lot of people and they’re not sure what is going to happen next. We take maximum effort to be updated with our situation and across the globe so that we can contribute towards the betterment of society.

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